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Online Courses

Course Description

RETL 425 - Customer Experience Management

Class Session: Monday, June 01, 2026 - Friday, June 19, 2026

Credit: 3 semester hours of credit

Instructor: Jiyeon Kim

Term: Summer 2026


Course Description

Study of customer trends and experience management.Prerequisite: C or better in RETL 265.FS: 06/05/2019.CL: 2020.

College

HM - College Hosp Retail Sport Mgmt

Section

J10

Instructional Method

DWEB
100 Pct Web Asynchronous

CRN

71184

Restrictions

CAMPUSICOL - USC Columbia
CLASSIJR - Junior
CLASSISO - Sophomore
CLASSISR - Senior

Information is accurate as of May 1, 2026 (Subject to change)

Special Fee Notification

Students may be required to be proctored during online test completion. If students are unable to attend test proctoring sessions in person at the Distributed Learning office, additional fees may apply for online test proctoring if the course requires online testing.



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