RETL 362 - Principles of Customer Service
Class Session: Monday, June 01, 2026 - Friday, June 19, 2026
Credit: 3 semester hours of credit
Instructor: Kelly Kouchi
Term: Summer 2026
Course Description
Essential skills necessary to manage successful service operations, including retail, e-commerce, hospitality/tourism, food/beverage, and sports/event organizations.FS: 11/07/2018.CL: 2020.
College |
HM - College Hosp Retail Sport Mgmt |
Section |
J10 |
Instructional Method |
DWEB 100 Pct Web Asynchronous |
CRN |
72187 |
Restrictions |
CAMPUSICOL - USC Columbia CLASSIJR - Junior CLASSISR - Senior |
Information is accurate as of May 1, 2026 (Subject to change)
Special Fee Notification
Students may be required to be proctored during online test completion. If students are unable to attend test proctoring sessions in person at the Distributed Learning office, additional fees may apply for online test proctoring if the course requires online testing.